Terms & Conditions

The Services are provided by Stan Stoyanov, trading as Be-Freelance. You can contact us at stan@be-freelance.com. We will normally reply within 5 business days. For anything urgent relating to a booked session, please include the session date and confirmation reference.

You must be at least 18 years old and able to enter into a binding contract to use the Services. If you are using the Services on behalf of a company or other legal entity, you represent that you are authorised to bind that entity to these Terms, and "you" refers to both you and that entity.

You are responsible for keeping your account credentials confidential and for all activity that takes place under your account. Notify us promptly if you suspect any unauthorised use. We may suspend or close accounts that contain false information, are shared between multiple people, or are used in breach of these Terms.

We currently offer the following Services. Specific features and inclusions are described at the point of purchase and may evolve over time.

• 1:1 coaching and consulting sessions — paid one-to-one calls of the duration shown at checkout, delivered remotely over Google Meet. A calendar invite with the meeting link is sent on confirmation.
• Free 15-minute intro call — a discovery call to assess fit. No purchase is required and no advice is given during this call.
• Deal Room membership — a recurring (monthly or yearly) subscription that grants access to the private community, member resources, and one (1) 30-minute 1:1 call per billing period. Unused calls do not roll over to the next period and are not refundable.

We may add, modify, suspend or discontinue features of the Services at any time. Where a change materially reduces what you have already paid for, we will offer you a pro-rata refund or credit.

A booking is confirmed only once payment has been received and you have been issued a calendar invitation. Until then, the slot you selected may be offered to another client.

You are responsible for joining the call on time, from a device and connection capable of running Google Meet, and for providing any context or materials we have asked for in advance. If technical issues on your side prevent the call from taking place, the session is still considered delivered.

Deal Room subscriptions renew automatically at the end of each billing period using the payment method on file, at the price published at the time of renewal. You can cancel future renewals at any time from your dashboard; access continues until the end of the period you have already paid for.

The monthly 30-minute call is a benefit of the active membership. It must be scheduled and used within the billing period in which it is granted. Scheduling the call marks the credit as consumed, even if you later cancel or reschedule that specific call.

Community access is granted as a personal, non-transferable licence. You may not share your access, repost member-only content outside the community, or use the community for unsolicited promotion, recruiting, or behaviour that disrupts other members.

Prices are displayed in euros (EUR) on the relevant product page and at checkout. Unless stated otherwise, prices are inclusive of applicable taxes where we are required to collect them, and exclusive otherwise. You are responsible for any taxes, duties or withholdings that apply to you locally.

Payments are processed by Stripe. By submitting payment details you authorise us, via Stripe, to charge the amount due for your booking or subscription. We do not store full card details on our servers. If a payment fails (for example, a renewal charge is declined), we may retry the charge, suspend access, or cancel the subscription.

We understand plans change. The following rules balance fairness with the fact that booked time is reserved exclusively for you.

• More than 24 hours before the session: you may reschedule once at no charge using the link in your confirmation email, or request a full refund.
• Less than 24 hours before, or no-show: the session is considered delivered and is non-refundable. As a courtesy, we may at our sole discretion offer a single reschedule.
• Cancellation by us: if we cannot deliver a booked session, you may choose a new slot or receive a full refund of that session.
• Deal Room subscriptions: payments already made are non-refundable. You can cancel future renewals at any time and retain access until the end of the paid period. We may issue a partial refund or credit where a service defect on our side materially prevented you from using the membership.

Consumer right of withdrawal (EU/EEA/UK): where you qualify as a consumer, you normally have 14 days to withdraw from a distance contract. By booking a session with a start date inside that 14-day window, or by accessing digital members-only content immediately, you expressly request that we begin performance immediately and acknowledge that your right of withdrawal is lost once the service has been fully performed or the digital content has been made available to you.

You agree to:

• provide accurate, current and complete information;
• use the Services only for lawful purposes;
• treat us, other members, and any guests on calls with respect;
• not record, transcribe, livestream or otherwise capture sessions or community content without our prior written consent;
• not share, resell, sublicense or publicly post paid materials, templates, recordings or member-only content;
• not use the Services to harass, defame, infringe rights, send spam, or distribute malware;
• not attempt to interfere with, reverse-engineer, or gain unauthorised access to any part of the Services or its infrastructure.

Serious or repeated breaches may lead to immediate suspension or termination without refund.

We share experience, frameworks, feedback and opinions intended to help you grow your freelance or consulting business. The Services are educational and advisory in nature. They are not, and must not be relied on as, legal, tax, accounting, financial, medical, or investment advice. You remain solely responsible for the decisions you make and the actions you take.

We do not guarantee any specific outcome — including revenue, clients, deals, partnerships, or career results. Examples and case studies we share describe what has worked for specific people in specific contexts and are not promises of similar results for you.

All content we provide as part of the Services — including the website, written materials, templates, frameworks, recordings, slides, and any other deliverables — is owned by us or our licensors and is protected by intellectual property laws.

Subject to your compliance with these Terms and payment of any applicable fees, we grant you a personal, non-exclusive, non-transferable, non-sublicensable, revocable licence to use the materials for your own internal business or learning purposes. You may not copy, redistribute, publish, sell, license, modify into a competing offering, or train machine-learning models on these materials without our prior written consent.

Any feedback, suggestions, anonymised examples or aggregated insights derived from our work together may be used by us to improve the Services and for teaching purposes, without naming you or any of your clients.

Information you share with us about your business, clients, finances, or strategy that is reasonably understood to be confidential will be treated as such. We will use it only to deliver the Services to you and will not disclose it to third parties except (i) to trusted service providers bound by confidentiality, (ii) where required by law, or (iii) with your consent.

You agree to treat any non-public information we share with you — including pricing models, internal templates, and details of other members — as confidential, and not to disclose it outside the membership.

To provide the Services we process limited personal data, including your name, email address, billing information (handled by Stripe), account credentials (handled by our authentication provider), session notes, and any information you choose to share with us. We process this data to perform our contract with you, to comply with legal obligations (e.g. tax, accounting), and where relevant on the basis of your consent (e.g. marketing communications).

You may request access to, correction, export or deletion of your personal data, and may withdraw consent for marketing at any time, by emailing stan@be-freelance.com. Some information may be retained where we are legally required to do so (for example, invoices for tax purposes).

The Services rely on third-party providers, including but not limited to Stripe (payments), Google (calendar and video), and our hosting and email infrastructure providers. Your use of those services through the Services is also subject to their own terms and privacy policies. We are not responsible for outages, downtime, or changes to those third-party services that are outside our reasonable control.

You may stop using the Services at any time and may cancel a subscription from your dashboard. We may suspend or terminate your access to all or part of the Services, with or without notice, if you (a) materially breach these Terms, (b) fail to pay amounts when due, (c) use the Services in a way that may cause legal liability or harm to other users, or (d) we are required to do so by law. On termination, any rights and licences granted to you cease, and clauses intended to survive termination (including IP, confidentiality, liability and governing law) will continue to apply.

The Services are provided "as is" and "as available". To the maximum extent permitted by applicable law, we disclaim all warranties, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty arising from course of dealing or usage of trade. We do not warrant that the Services will be uninterrupted, error-free, or meet your specific requirements.

To the maximum extent permitted by applicable law, our total aggregate liability to you for any and all claims arising out of or relating to the Services or these Terms — whether in contract, tort (including negligence), warranty or otherwise — will not exceed the total amount you paid us for the Services in the three (3) months immediately preceding the event giving rise to the claim.

We will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, business, goodwill, data, anticipated savings, or business opportunities, even if advised of the possibility of such damages.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation, or your statutory rights as a consumer.

You agree to indemnify and hold harmless Be-Freelance and Stan Stoyanov from and against any claims, damages, liabilities, costs and expenses (including reasonable legal fees) arising out of (a) your breach of these Terms, (b) your misuse of the Services, or (c) your violation of any law or the rights of any third party.

We are not liable for any failure or delay in performing our obligations where such failure or delay results from events beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, government action, labour disputes, internet or hosting outages, or failures of third-party providers.

We may update these Terms from time to time. The "Last updated" date at the top of this page indicates when the latest version took effect. Material changes will be communicated to active members and customers by email. Your continued use of the Services after a change becomes effective constitutes acceptance of the updated Terms.

Before bringing any formal dispute, you agree to first contact us at stan@be-freelance.com so that we can try to resolve the matter informally. Most concerns can be resolved this way.

These Terms, and any non-contractual obligations arising out of or in connection with them, are governed by the laws applicable at our registered place of business, without regard to conflict-of-laws principles. The competent courts at that place will have exclusive jurisdiction over any dispute, except that where you are a consumer with mandatory rights under the law of your country of residence, those rights are not affected and you may also bring proceedings in your local courts.

These Terms, together with any order confirmation and any additional terms presented at checkout, constitute the entire agreement between you and us in relation to the Services and supersede all prior agreements on the same subject matter. If any provision is found to be unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision is not a waiver of that right or provision. You may not assign or transfer these Terms without our prior written consent; we may assign these Terms in connection with a merger, acquisition or sale of assets. Notices to you may be given by email to the address on your account.